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Checklist: documentation quality

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  • Every command, code sample, and screenshot has been tested against the current version of the product - not the version it originally documented.
  • Every factual claim traces to something verifiable (source code, a tested command, a person with authority on the subject) - see testing products.
  • No claim is stronger than the evidence for it (a single test run doesn’t support “always”).
  • The page follows one of the standard structures (concept, task, or reference - see the toolkit templates) or has a clear reason not to.
  • Headings form a logical hierarchy with no skipped levels (H2 → H4 without an H3).
  • The page is reachable from navigation or search - no orphans (see the documentation audit checklist).
  • Sentences are as simple as the content allows - see the KISS principle.
  • Terminology is consistent with the rest of the site (not “folder” here and “directory” there for the same thing).
  • UI actions are named specifically (“select Save”, not “click here”).
  • Images have alt text that conveys their actual content, not just “screenshot.”
  • Links describe their destination (“see the migration checklist”, not “click here”).
  • Tables have header rows; they aren’t used for layout.
  • A second person has read the change - even a quick pass catches things the author can’t see in their own writing.
  • Any linked article that this page references still exists and still says what this page assumes it says.