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Tag: technical-writing

13 articles tagged technical-writing.

  • Content creation

    The technical writer creates the content of the technical writing project in constant dialogue with the company's various players: R&D departments, marketing.

  • Delivery

    Explore the documentation delivery phase: choosing the right output format (PDF, HTML, EPUB), managing the publishing workflow, and validating the final deliverable.

  • Formats and tools

    When industrializing technical writing, the format matters more than the tool. Compare Word, Markdown, reStructuredText, DITA XML, and DocBook to find the right fit.

  • From technical writing to technical communication

    Technical communication is often reduced to technical writing. Technical writing is intended to provide product documentation, and is involved downstream of sales.

  • Gathering information

    How technical writers gather information: expert interviews, product testing, existing documentation, and field observations to build accurate and useful content.

  • Is an index useful in a PDF?

    Is an index still useful in a PDF manual in the age of full-text search? Explore the pros and cons for technical documentation and help content usability.

  • KISS Principle of Simplicity

    The KISS principle (Keep it simple stupid) is a general engineering principle that advocates simplicity to improve reliability, maintenance and scalability.

  • Project definition

    Define your technical documentation project before writing: identify the audience, scope, deliverables, and success criteria to guide the entire editorial process.

  • Source format

    Word processors have unaccustomed us to distinguishing between form and content. But confusing the two leads to many errors and wasted time.

  • Target format

    The target format is the format end users consume: PDF, HTML, EPUB, or online help. Learn how to choose the right documentation output format for your audience.

  • Testing products to document them

    A technical writer must test the product before documenting it. Explore hands-on product discovery methods, expert interviews, and techniques to ensure documentation accuracy.

  • The three levels of technical documentation

    Compare the three maturity levels of technical documentation — from informal notes to modular structured content — and find where your organization stands today.

  • Validation and quality control

    Discover quality control and validation processes for technical documentation: review cycles, style guides, terminology checks, and delivery gates before publication.