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Technical writing: an industrial process

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Technical writing is based on rational processes. Too often associated with a strong literary aspect, it is frequently left to the improvisation and inspiration of the technical writer. Technical writers, like other company employees, must meet their objectives in a predictable and reproducible manner.

This process is based on a rigorous methodology and a reliable production chain.

Technical writing process Technical writing process

To create and promote content with high added value for the company, technical writers are in constant dialogue not only with all internal stakeholders, but also with the company’s ecosystem: partners, journalists, users, etc. In this way, they provide different audiences with the information they need. This strengthens the company’s brand image, improves customer satisfaction, and makes it easier for prospects to perceive the product’s benefits. Technical writers rely on a production chain that is as automated as possible. By implementing an industrial and reproducible process, they reduce production costs and provide a consistent level of quality that is tailored to the company’s goals.