# Template: documentation project plan

> **Tip: Template**
>
> This is a **starting point to copy and adapt**, not a worked example. It follows the same parameters covered in [project definition](https://docs.redaction-technique.org/en/tech-writing-process/project-definition/) — fill this in before writing starts, not after.

```markdown
# Documentation project plan: <project name>

## Goal

<Why this project exists. Increase awareness, reduce support tickets,
enable self-service onboarding, etc. — be specific enough that you
could measure whether the project achieved it.>

## Audience

<Who reads this. General public, existing customers, internal
engineers, etc. If there's more than one audience, list each and
whether they need separate deliverables.>

## Scope

**In scope:**
- <Topic, product, or version covered>

**Out of scope:**
- <Topic, product, or version explicitly excluded, and why>

**How scope changes are decided:** <who approves a scope change mid-project>

## Format and distribution

| Deliverable | Format | Distribution channel |
| --- | --- | --- |
| <e.g. User guide> | <e.g. PDF + HTML> | <e.g. docs site, email attachment> |

## Language(s)

<Which languages, and whether translation happens in parallel with
authoring or after — see [translation](/en/tech-writing-process/translation/).>

## Success criteria

<How you'll know the project worked, measured after publication —
support-ticket deflection, page views, reader satisfaction, sales-enablement
usage, etc. Tie each criterion to a number you can actually pull.>

## Timeline

| Milestone | Date | Owner |
| --- | --- | --- |
| Content gathering complete | | |
| Draft complete | | |
| Review complete | | |
| Published | | |

## Owner

<Who is accountable for this project shipping.>
```

---

Source: https://docs.redaction-technique.org/en/toolkit/documentation-project-plan-template/
